Privacy Policy
Welcome to Chocolates Belgium We are committed to providing you with the finest Belgian chocolates, waffles, biscuits, and spreads while ensuring a transparent and secure shopping experience. Below, you will find our policies regarding privacy, terms of use, shipping, returns, and more. Please read them carefully before making a purchase.
1. Privacy Policy
At chocolatesbelgium.be, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information.
What We Collect
Personal information (e.g., name, email, address) provided during account creation or checkout.
Payment details (processed securely via third-party payment gateways).
Browsing data through cookies to improve your shopping experience.
How We Use Your Data
To process and fulfill your orders.
To communicate with you about your orders, promotions, and updates.
To improve our website and services.
We do not share your data with third parties for marketing purposes without your consent. For more details, please refer to our full Privacy Policy.
2. Terms & Conditions
By using our website, you agree to the following terms:
Eligibility
You must be at least 18 years old to place an order.
Product Information
We strive to provide accurate product descriptions and images. However, slight variations may occur.
Pricing & Payments
All prices are in Euros (€) and include VAT where applicable.
Payment is required at the time of ordering.
Intellectual Property
All content on this website (e.g., logos, text, images) is the property of [Your Website Name] and protected by copyright laws.
For the full Terms & Conditions, click here.
3. Shipping Policy
We deliver our delicious Belgian treats worldwide!
Shipping Destinations
We ship to Belgium, Europe, and internationally.
Delivery Times
Belgium: 1-3 business days.
Europe: 3-7 business days.
International: 7-14 business days.
Shipping Costs
Calculated at checkout based on destination and order weight.
Order Tracking
You will receive a tracking number once your order is dispatched.
For more details, visit our Shipping Policy.
4. Returns & Refunds
We want you to be completely satisfied with your purchase.
Eligibility for Returns
Products must be returned in their original packaging and unused condition within 14 days of delivery.
How to Return
Contact our customer service team at info@chocolatesbelgium.be to initiate a return.
You will receive instructions on where to send the product.
Refunds
Refunds will be processed within 7 business days of receiving the returned item.
Shipping costs are non-refundable unless the return is due to an error on our part.
For more information, see our Returns & Refunds Policy.
5. Cookie Policy
Our website uses cookies to enhance your browsing experience.
What Are Cookies?
Small text files stored on your device to remember your preferences and improve site functionality.
How We Use Cookies
To analyze website traffic and performance.
To personalize your shopping experience.
Managing Cookies
You can disable cookies in your browser settings, but this may affect website functionality.
For more details, visit our Cookie Policy.
6. Contact Us
If you have any questions about our policies, please contact us:
Email: info@chocolatesbelgium.be
Thank you for chocolatesbelgium.be for your Belgian chocolate, waffle, biscuit, and spread cravings!